What To Expect/FAQ

Choosing the right roofing contractor is more than just finding someone who can complete the job. It involves ensuring the contractor has a solid foundation of trustworthiness and reliability. First and foremost, verify their license and insurance to protect yourself against any liabilities. This step is non-negotiable. Experience speaks volumes in the roofing industry; an established contractor with a robust portfolio and positive client testimonials can provide peace of mind regarding their capability to handle your roofing needs effectively. Furthermore, transparency in pricing and the provision of a clear, detailed contract are indicators of a contractor’s professionalism and honesty. Warranties are another critical factor, highlighting a contractor's confidence in their workmanship and materials. Open communication is key; a reputable contractor should be approachable, ready to address your queries and keep you informed throughout the project. These qualities, combined with a track record of satisfied customers, should guide your selection process. At Custom Design Roofing, we pride ourselves on embodying these characteristics, ensuring our clients receive the best service and results possible.

Yes, reputable roofing companies should be both licensed and insured. This is crucial because it ensures that the company adheres to the industry standards and regulations set by Washington State or local authorities. Licensing demonstrates that the roofer has met specific qualifications and levels of expertise, providing you with peace of mind regarding their capability to perform your roofing project. Insurance, on the other hand, protects you from liability in case of accidents or damages that occur during the roofing process. Without these credentials, homeowners risk financial loss and may encounter substandard workmanship, making it essential to verify a roofing contractor's licensing and insurance before hiring them.

While many reputable roofing contractors offer warranties on their work, it's not a universal standard across the industry. These warranties can vary significantly in terms of duration and what they cover, including workmanship errors or material defects. As a homeowner, it's important to discuss warranty options with a roofing contractor before starting the project. Understanding the specifics of these warranties, such as what actions might void them, can help ensure that you are adequately protected in the event of future issues. Always request this information in writing to avoid any misunderstandings. At Custom Design Roofing, we encourage you to check out our warranty!

The timeframe for completing a typical roof replacement varies significantly based on factors such as the size of your home's roof, the type of materials chosen, and prevailing weather conditions during the installation period. For most average-sized homes, a roof replacement project can be expected to last between 2 to 5 days. It's important to recognize that larger homes or those requiring intricate roofing solutions might extend this timeline. Custom Design Roofing places a strong emphasis on project efficiency and communication, endeavoring to expedite your roofing project without compromising on quality. Our experienced team is committed to minimizing any inconvenience to you and will keep you thoroughly updated on the expected timeline from start to finish. Ensuring your project's completion in a timely manner is a priority for us, tailored to align with the specific demands of your roofing project.

Absolutely, Custom Design Roofing understands that roofing emergencies can occur at the most inconvenient times, often requiring immediate attention to prevent further damage to your home. That's why we offer emergency roof repair services to address urgent issues such as leaks, storm damage, and other unforeseen problems. Our dedicated team is ready to respond quickly, providing the necessary repairs to secure your roof and protect your property. We prioritize emergency calls, ensuring that your roofing emergencies are dealt with promptly and efficiently. Trust Custom Design Roofing for reliable emergency repair services when you need them the most.

Yes, Custom Design Roofing takes pride in being a locally owned and operated roofing contractor. We invite you to check out our About Us page. Our roots in the community run deep, allowing us to understand the unique roofing challenges and preferences of homeowners in our area. Being locally operated means we’re not just contractors; we’re your neighbors, fully invested in ensuring the safety and satisfaction of our community members. This local perspective enables us to provide personalized service and tailored solutions that national chains simply can’t match. By choosing Custom Design Roofing, you're supporting a business that's committed to contributing positively to our local economy and the well-being of our community.

Since 1977, Custom Design Roofing has been a steadfast presence in the roofing industry, cementing its role as a trusted leader for homeowners in need of roofing solutions. This rich history spans over four decades, during which we have dedicated ourselves to delivering exceptional workmanship and unparalleled customer service. Our journey through the years has enabled us to handle a wide variety of roofing projects, each one enhancing our expertise and broadening our understanding of the roofing needs specific to our community. This depth of experience is crucial for our customers, offering them the confidence that their roofing projects are managed by a team that has not only witnessed the evolution of roofing technology and practices but has also actively contributed to setting high standards within the industry. Our longevity is a reflection of our unwavering commitment to quality and the strong relationships we’ve built with our clients, standing as a pillar of trust and reliability in a constantly changing market.